Client Testimonials

Creating a positive mortgage approval experience.

I highly recommend Tim Ward if you’re in the market for your first home or simply just want to find the best rate. Tim is incredibly knowledgeable about the ins and outs of buying a home. Tim is impressively thorough and displays this throughout the approval process. Tim was quick to respond to any questions we had and provided regular updates about our application. Tim’s precision, awareness, excellent communication, and overall experience in his industry allowed us to reach our goal of homeownership while simultaneously removing the stress of an otherwise stressful purchase. If you want top notch service backed by expertise, consider Tim Ward as your mortgage broker. We certainly will be returning customers.
From the moment we started the online application for our new mortgage until we were moved and settled, Tim was always there to guide the way. He answered any and all questions in great detail. Whether on days off or out of office, he still responded to our requests and made an effort to connect. Tim has been very supportive and transparent throughout the whole process and we highly recommend his services! Above all, it felt like doing business with a friend, someone who cares and understands this stressful situation! Thank you Tim - you're amazing!
Tim was an exceptional professional. He worked extremely hard to identify mortgage options for my unique situation. I would highly recommend Tim to any of my friends and family and by extension anyone looking for a reputable broker.
Tim is SO knowledgeable about mortgages and rates and what is a good fit depending on a situation. He is great at communicating and just an overall trustworthy person when going through a process like this. Buying a house is not easy any more but Tim has found a way to support and be there when we have needed him through the whole process and we cannot thank him enough for everything since we started working together buying our first home and now our second. You DEFINITELY want to be working with Tim whether you are buying your first home, a new home or looking into other options for your renewal.
Tim is a mortgage magician! Couldn't recommend him more highly! Had a wonderful experience with him and will continue to use his services for all our mortgage/financing needs!
I recently had the pleasure of working with Tim from Premier Mortgage Centre, and it was such an a great experience. Tim was able to provide expert guidance and advice, secure a great mortgage rate for us, and not to mention his personable approach made the process enjoyable. Tim was more than happy to help, even when we weren't quite ready to buy. He truly went above and beyond to ensure we felt supported along the way. Tim continues to connect with us to ensure everything is going as smooth as possible. I highly recommend Tim for his overall expertise, professionalism and genuine personality. Thank you for your outstanding support. I will continue to recommend Tim to anyone in need of mortgage services. Thanks Tim!
Excellent job from Tim Ward helping us through the whole mortgage process. He made the process simple and stress free. Tim takes the time to get to know you, your needs and puts together the information you need to make an informed decision. He is very knowledgeable and his professionalism is his greatest asset 10 stars out of 5! We will continue to keep in touch with Tim in the future.
I can't recommend Tim enough to anybody entering the housing market, especially as a younger and first-time homebuyer. Tim was excellent. He explained the whole process to us. He made sure that he answered all 1 million of our emails in a prompt manner. He took time to explain things that were out of our understanding in a way that made us Layman understand the powers that work in the mortgage world. Without Tim, it probably would have been a much more stressful scenario, which is why we didn't hesitate when we needed to refinance and touch base with him on a second tour. Tim is pretty Tech literate, so don't be surprised when he makes things a lot easier by leaning into the technologies available in the 21st century. My wife and I are grateful for Tim's help and we look forward to using his services in the future
"Tim is the BEST!! He walked me through everything and made it so easy for me (and I’m not the best at understanding this kind of stuff!). Thank you for making me feel comfortable and confident in the process as it was my first time doing a variable mortgage and also NOT with a big bank! There is so much value in working with Tim, it will save you in so many ways. Thanks again!"
Jenny A.
My husband and I contacted Tim after being shunned by our mortgage company and abandoned by a local mortgage broker. We are home owners for 15 years at the same location with an incredible amount of equity in our home… but both self employed (the self employment created a lot more work for Tim) Tim spent hours on our mortgage renewal & explained all the steps as we moved along.. We were thrilled when he was able to secure a mortgage with a new lender & we were able to access some of our home equity for renovations. I highly recommend Tim as he will make you feel like you are talking to a close friend who takes time to explain all the mysteries of the mortgage world.
Tim was wonderful to work with. He ensured we were kept informed throughout the entire mortgage application process, and explained each step in great detail--something we truly appreciated as first-time home buyers! We would highly recommend working with Tim.
Erin T.
Tim was an excellent and thorough Mortgage Broker and managed to find me a lender at a very good rate even though I am not exactly the most attractive candidate. there were times that I thought that he was being overly demanding and when I felt impatient or stressed he handled me and the situation very calmly and professionally and assured me that what he was doing or asking of me was only to be sure that the lender would have no reason to give us problems at their end and in the end he was right. I would happily recommend Tim to anybody looking for a mortgage.
Easy Mode! We worked with Tim on our first home purchase and then to refinance. Both times he made things as simple and straight forward as they could be. Highly recommend!
We were in need of financing as a condition on a house offer and Tim was referred to us by a friend of mine so I reached out. The condition was to be completed within 3 days of the accepted offer on the house. Once the Purchase Agreement was received by Tim, he acted quickly to secure the financing with a comparable interest rate. We had a response that financing was in place in less than 24 hrs and at a very much appreciated rate. Tim's professionalism, attention to detail and thoroughness was incredible as I ask a lot of questions so I completely understand what we are signing. Tim made the process clear and very smooth. I would highly recommend Tim Ward.
Tim provides 5 star service. He is friendly, knowledgeable and has excellent communication skills. I highly recommend using Tim for any of your mortgage or refinancing needs.
Tim went above and beyond for us. He absolutely had our best interest at heart and talked us through every single decision/opportunity ensuring we made a well informed choice without being pushy but more from a caring friend approach. He is attentive, responsive, upfront and honest. He had our backs from the start (getting on a phone call months before we were ready to buy to talk through everything with impressive market and Industry knowledge) to the finish of our journey! He continues to check in with us and I could not have asked for a more supportive broker or positive experience!
Our experience with Tim was unmatched. He was informative, responsive and was excellent with his communication and attention to detail. I would highly recommend using Tim for your mortgage or refinancing needs.
Working with Tim was an absolute pleasure. He found the best possible financial vehicle for my family and I and explained it with great precision. He did not just help us close on our dream vacation property with providing us the required financing, he helped us manage our investments, pay them off at a very low rate, on our own terms and for the future. I would definitely recommend Tim to my friends and family, he is the best Mortgage Agent I have ever had the pleasure to work with, hands down.

Within the same day of being referred by our realtor, Tim contacted us and provided answers to all of our questions surrounding our second home purchase. He was attentive and able to secure the mortgage for our purchase seamlessly and in a timely manner.

We definitely recommend Tim whether you are a first-time home buyer or have been through the process many times before.

We look forward to working with Tim in the future!

Tim is amazing!!!! He has helped us out with refinancing our primary residence and getting a great rate for a rental property. I would highly recommend him and have passed his name along to my friends who he is now helping.

Tim is great. He not only helped us refinance at the start of 2020, with a smooth, and easy process, he did it all again with a new mortgage two months later when we found our new home.

He has been helpful every step of the way and has checked in numerous times to ensure we were moving forward with the bank, etc. Tim was very responsive and took all the time needed to make sure we knew what was going on, as our transaction was a bit more complicated than normal.

Selling and buying during the height of the Covid pandemic (April, May) was stressful, but Tim made sure the mortgage portion was not.

Can't say enough good about Tim Ward. We will be using him in the future.

Thank you Tim.

I had a very good experience with Tim Ward; he helped me navigate through the important step of choosing the right mortgage option for my new home! Tim ‘s honest and practical communication helped me understand the process and make the best decision!! I am very grateful to Tim!!!
Tim has been such a great help with the purchase of my first home. I am pretty new to Canada and never owned a home before. Tim has always answered my calls and questions, always being very honest and detailed in his explanations. I definitely recommend Tim as a mortgage broker.

I had a meeting with my bank before meeting Tim regarding my mortgage, I walked out confused with many unanswered questions. After the first ten minutes of speaking with Tim all of my questions were answered. Through the entire process Tim made sure I was comfortable with all of the decisions I had to make and clearly broke down all scenarios so there were no gray areas.

I strongly recommend Tim to anyone that is looking for a professional broker who can navigate them through the biggest purchase of their life.

Despite having an excellent credit rating and repayment history spanning 40+ years, my self-employment situation was somewhat unique and unattractive to my present banker. Enter Tim with confidence, professionalism, personality and speed of service. Not only did he get me a great deal with another chartered bank at a very competitive rate, he did it in record time. Thanks Tim for such great service ... I'm very happy to give you the highest possible recommendation!
Tim is very professional and walks you through every step of the process. He always takes the time to explain any questions you might have. I highly recommend Tim for all your mortgage needs! 5 stars
Tim provided outstanding service in securing a mortgage for me after being out of the country a long time. He makes navigating a situation that could otherwise be daunting seem effortless. He found the perfect arrangement for my situation. He’s a pleasure to work with, and I strongly recommend him. His reputation for being the best is well deserved.
Tim was absolutely amazing to work with! He always responded quickly, was very informative, and answered all our questions, no matter how small. We had a unique situation living out of country, and Tim got us approved with a great rate! Would highly recommend working with Tim!
I found Tim Ward to be a very patient and understanding individual who searched for what I required and discussed all of my options. Communication was ongoing and all questions were dealt with in a professional manner. The result of his endeavours are that I am happy with the Mortgage he arranged thank you Tim
Tim was a pleasure to work with when helping my boyfriend and I purchase our first home. Quick and knowledgeable responses throughout our home buying journey. He made it all possible even during uncertain times. We couldn’t be happier!
Tim has been a pleasure to deal with during our first home purchase. He took the time to explore all of the options and we successfully purchased our first home as a result. It was a really positive experience. Highly Recommended !
Tim was professional and efficient, my bank who I have delt with for over 20 years would not give me a mortgage for my second home, Tim helped me and quickly got me approved for a mortgage. I would highly recommend him!
Tim made the very confusing house-buying process SO much easier. He could not have been more helpful. No question was too much, and he was available whenever we needed him. Plus, he's a very nice and down-to-earth guy! Highly recommended as a mortgage broker.
Tim is fantastic! He was readily available and was always happy to answer all of our questions. His professional and friendly demeanor was very welcoming and we would highly recommend him.
I had a very positive experience working with Tim. He answered any questions I had and was quick to respond. He also got me a low interest rate on my mortgage.
Tim made the process of renewing our mortgage painless and was extremely helpful! I would highly recommend his services.
I will start by saying working with Tim Ward is an absolute pleasure. This was the second time I’ve worked with Tim on a home purchase and both times he provided impeccable service. Tim is knowledgeable, professional, efficient and has great attention to detail. He kept us in the know through the whole process and educated us every step of the way. Without a doubt, Tim’s customer service is above and beyond. He worked hard to ensure we could obtain a mortgage for our dream home. Thank you, Tim! Highly recommend your service. Hope to work with you again in the future.
Tim was very professional and very thorough with helping us get a mortgage for our new home. As first time home buyers we really appreciated how Tim took his time to explain everything very thoroughly and answer any questions we had. He was also great at presenting and explaining the best options for us. We also appreciate his attention to detail in every step of the process, and how he closely followed up with us throughout. It was a very positive experience!
I would recommend Tim in a heartbeat. He is very professional & explains details clearly and patiently. I felt so much more comfortable working with him rather than a bank and the impartiality his position offers is a tremendous asset when making major financial decisions. I'm not a natural talent in the digital age and Tim understands such challenges and put my apprehension at ease. I will retire before age 65 for certain now that Tim found the perfect fit for my finacial needs.
Tim helped me find the lowest rate possible for my mortgage. He was instrumental in getting me started with my new mortgage. Very thoughtful and very thorough. I would highly recommend working with Tim.
Tim Ward was incredibly helpful for my husband and I purchasing our first home. He took care of things leaving us with much less to worry about and helped ease the process of buying. Thank you, Tim!
Tim helped us get a mortgage for an investment property. He was knowledgeable, professional and highly organized. He helped us get the best rate possible. We highly recommend working with Tim for new or renewal mortgages.
Tim has been a great help in navigating the mortgage process as a first time home buyer. He always gave thorough responses to my many questions. I also appreciated his “up front” approach of getting everything together, made things much smoother later on.

I recently worked with Tim Ward for my mortgage needs, and the experience was exceptional. Tim's professionalism and deep knowledge of the mortgage industry made the entire process seamless and stress-free. From the initial consultation to the final approval, he was always available to answer my questions and provide clear, detailed explanations.

Tim took the time to understand my unique financial situation and long-term goals as first time home buyers, ensuring that I received the best possible mortgage solution. His ability to secure a competitive rate and his dedication to personalized service truly set him apart. I highly recommend Tim Ward to anyone in need of a mortgage broker who prioritizes client satisfaction and delivers outstanding results.


There is a lot of ground to cover when trying to select the right mortgage option. As a huge financial commitment, I wanted to make sure that I understood all of my options and had the right professional in my corner guiding me toward the best product for me and my family.

In addition to being extremely knowledgeable in all things mortgage related, Tim listened carefully to my concerns and provided thoughtful answers. Tim is a consummate professional, clearly passionate about what he does. I would highly recommend him as your mortgage broker.

Laura D.
Tim Ward helped us to buy our second home and has made the process easy and smooth each time. He helped and patiently guided us through the entire process. He stayed available and in constant contact every step of the way to answer any questions and address any concerns. He did an awesome job at securing us a great rate and was amazing to deal with till the very end. I highly recommend him. Thank you so much.
TLDR: Tim was amazing, and enabled us to keep our house as a rental, while also buying another one. We were recommended to contact Tim by a few real estate agents in Collingwood, and we’re SO glad that we did. We’d contacted a few mortgage brokers in Simcoe County already, and none could make our situation work. We wanted to refinance to a low rate mortgage in Collingwood, and free up as much cash as possible from our current property, so that we could rent it out and buy another home in Collingwood for ourselves. The real estate in South Georgian Bay is obviously super expensive, so we wanted a no-fee mortgage broker that would have the connections to enable us to refinance our home and get a second mortgage. Tim was professional, explained everything in detail, and provided excellent service. Most importantly Tim was the only broker we contacted that could refinance our home with enough collateral to buy a new home in Collingwood! We will definitely be using him again, and recommend him to anyone who needs a professional mortgage broker.
Doris N.

Tim has been an amazing mortgage broker. We have the utmost trust in his knowledge and experience handling our finances.

We can’t say enough great things about Tim. He was extremely thorough when he helped us with our first mortgage for our first home. He answered all of our questions, and set everything in motion. He truly made the experience of getting a mortgage seem easy and comfortable. One year later, Tim reached out to us with an offer of refinancing our mortgage at a much lower interest rate. Again he handled everything for us and helped us to save thousands over the term of our mortgage. He has gone above and beyond for us. I wouldn’t hesitate to recommend him to anyone who needs a mortgage or is looking to receive financial advice.

Tim is great to work with: responsive, knowledgeable and efficient. We have lived abroad and spent time self-employed, but Tim was able to get the right deal for us. I would have no hesitation recommending Tim to anyone looking for the services of a mortgage broker.
Tim helped us make our dream come true. He was always quick to respond to any questions. Would 100% recommend him to anyone needing financing.
Working with Tim to purchase my first home was nothing short of exceptional. Tim was responsive, answered all my questions & provided all the insight I needed to make the most informed decision when it came to my financing. I would strongly recommend anyone who is in need of a mortgage to reach out to Tim!
Tim has been amazing to us! He’s been with us for well over a year while we tried to tried to secure a mortgage. My partner and I moved back to Canada a few years ago and, let me tell you, it has not been easy to get a mortgage. Tim was very patient with us, helping us out when he could, guiding us along the way. He was always available, even on some weekends. Even now, after his job is done, he’s still giving us advice. He’s very knowledgeable and so kind. I would definitely recommend him!!
Tim has been fantastic to deal with and I couldn’t recommend him more. He has consistently shown a wealth of knowledge, attention to detail and care. I have had the pleasure of working with Tim on several occasions now. I have recommended him to everyone I know looking for a mortgage or refinance. Always with glowing reviews. If you are looking for first rate service, first rate products and someone who will treat your business as if it was their own.... Tim Ward should be your first call!
We recently used Tim's services to assist with the purchase of a second home. Tim is the consummate professional ... he is thorough and detail oriented and, works very hard to get you the best possible result in a timely fashion. It is a true pleasure to deal with him.
Tim was amazing to work with! He was able to find unique options for my situation. He was prompt, reliable and great at communicating! I would recommend Tim to anyone looking for a mortgage.
We worked with Tim on obtaining a mortgage for our first home purchase. Tim has been extremely thorough, crossing all t's and dotting all i's in efforts to make the mortgage application approval process a streamlined success - which it turned out to be! If you are new to the mortgage game, and want to work with someone who is knowledgeable, helpful, responsive, professional, and sensitive to timely matters, Tim is your guy! Thanks for all your hard work, Tim.
Meagan and Scott
I got in touch with Tim through or Realtor. It was such a relief to have someone like Tim on our side. It was my sons of mine first time buying a house and we had some complications with my sons credit. Tim Took the time to explain everything to us can you give us hope to make things happen. I can happily say Tim came through for us. I highly recommend Tim as a mortgage broker! Thanks Time for all your help!
We used Tim for purchasing our first home and we couldn't have been happier with choosing him to represent us. He made the process pain-free, while being completely transparent throughout. Would recommend him to anybody interested in mortgage dealings. You won't regret it!
We are very happy with our experience with Tim! As first-time home buyers in these uncertain times and one of us being self-employed, the thought of securing a mortgage was daunting. But Tim helped us navigate the situation and was very timely and effective! Thanks Tim 👍
After our previous mortgage broker let us down, Tim stepped in and helped us to secure a mortgage on our new home. We only had a few days left to turnaround the whole application and can't thank Tim enough for the level of service that was provided. Tim was attentive to our needs, professional, friendly and very knowledgeable. Even given the time constraints Tim was able to offer us preferential terms over our previous lender. We're very grateful for the insights and guidance Tim has provided to us as first-time home buyers. We won't hesitate to use him again when the time comes.
Tim was extremely helpful and professional re securing a mortgage for our new home. He was able to obtain a low mortuary’s by keeping abreast of market changes. We highly recommend using his services.
Tim Ward is simply a pleasure! He was professional, kind, transparent, and honest. He literally had our best interests in mind every time he reached out. Our initial connection with Tim was right before the pandemic hit - before we know it we were in lock down and in jeopardy of losing our jobs. Tim literally held our hands and kept us on target through a significantly challenging time of our little families life. I owe Tim the biggest of thank yous for his dedication, ability to have tough conversations, and constant help in making sure our families goals remained intact coming out of this situation ... I can not thank him enough!
Tim was able to find us the best mortgage package that worked for our unique situation. He provided u nderstandable answers and made the whole experiencing way easier than experiences with banks in the past. I highly recommend his services!
Tim Ward is nothing short of a miracle worker. My wife and I thought we were at least a couple years from being in a position to obtain a mortgage. Then we were unexpectedly evicted due to the landlord’s divorce and given 60 days to vacate. We couldn’t find another rental big enough for our family in this town. Thankfully I was put in touch with Tim who was amazing. Despite being 600KM north of his office, he was there constantly throughout the home buying process. Communication was excellent, he replied quickly and he answered any question thoroughly. He worked tirelessly and navigated several setbacks superbly and supportively. Thanks to Tim, my family has a wonderful, secure roof over their heads that no one can evict us from. I cannot recommend Tim highly enough.
Tim is very hard working, dedicated and ambitious. No question was too small to answer and no obstacle was too big for him to solve. He is very detail oriented, responsive and worked diligently for the purchase of our new rental property. Thank you Tim for all your advice! We are very grateful for your hard work and determination to secure a mortgage for us. Klaudia & Dorota
We've worked with Tim a couple of times now. He always has been totally professional and provided us with excellent service finding products which perfectly match what we were looking for. We have saved a ton of money by following his advice. We highly recommend Tim. Give him a call and see what he can do for you.
I didn’t think I’d be able to get back into the Collingwood market again after my separation. Tim was recommended by friends and he was incredible. He found me a way to become a home owner again and I can’t thank him enough. So excited for my new house!
Tim is a pleasure to work with and was able to assist us with more then we thought we needed! I would highly recommend Tim for all of your of your mortgage needs.
Great experience with Tim. Very professional and makes the process quite easy and thoroughly explains the pros and cons to different directions you can take in the market. Highly recommend
Tim was nothing but easy and professional to deal with. I would highly recommend him to anyone looking for some help with financing or mortgages!
Tim fights for the absolute lowest rates, saving us thousands of dollars in the process. Always available to answer questions and made submission of paperwork very easy. Would definitely use again.
Thank you for putting in the extra effort in finding us the right mortgage. You really listened to what our needs were and took the time to communicate with us in a professional and timely manner.
Tim's the mortgage magician in Southern Georgian Bay. The go-to guy if you're a business owner as well. Highly recommended!
Tim is very knowledgeable and was a huge help! We were first time home buyers and Tim made the process painless. Highly recommend.

Interesting in working together?

Mortgage Client Testimonials